>> Client Engagements: Business Consulting - Contract Management & Outsourcing

O2C has been engaged by clients to assist in all aspects of Contract Management. We have conducted benchmarking activities, Contract analysis and review, and contract development including service level agreements. This experience has covered maintenance, logistic, information technology, garrison support services, and electricity services.

• Serco Sodexho Defence Services - Response to Defence Garrison Support and Comprehensive Maintenance Support
• Australian Governent Department of Defence - Development of Defence Service Level Agreements
• Powerlink Queensland - Developed Pricing Regime and Negotiated Internal Service Delivery Agreements
• Deloitte Consulting - Development of Request For Quotation for Customer Relationship Management Solution
• SK Telecom - Organisational Review and Reengineering